The  dashboard reviews allows you to study the distribution of the opinions collected and to monitor the evolution of customer satisfaction in your network.

Data source 

The dashboard is based on the reviews collected on your synchronized locations from BRIDGE on  Google, PagesJaunes, Facebook  and TripAdvisor publishers.

View the performance of your reviews 

You will find on this dashboard, various statistics as : 

• The evolution of satisfaction as well as the average rate of reviews received over the period studied
  
  
• The number of reviews and their distribution by score during the period studied 
  
  
• Top 5 and Flop 5 points of sale, according to the reviews received during the period studied
  
  
• The detailed evolution of the distribution of reviews by rating during the period studied
  
  
• The number of notices processed among the reviews received during the selected period

Example of dashboard reviews for 12 months

Interact with the dashboard

You can follow your e-reputation on different criteria. The dashboard will refresh with your choices : 

• Range date
  • Last 30 days
  • Last 3 months
  • Last 6 months
  • Last 12 months
  • Custom period

• Compare period
  • Previous period
    • Example : statistics of march 2022, compare will be on February 2022 
  • Previous year
    • Example : statistics of march 2022, compare will be on march 2021 

• Sites and socials networks : Google, Facebook, PagesJaunes, TripAdvisor

• Locations with research by labels, agency type, model type
  • One location
  • A set of locations