How BRIDGE Call Tracking works

 Call tracking is a solution that allows your company to track and analyze its incoming calls.

Thanks to the data collected by call tracking, you get a precise and reliable view of the performance of each communication medium you use in your strategy.

It will be easier for you to understand your communication expenses. This will allow you to adjust your budget according to the results obtained.

How to access to your data ?

1. Sign in: http://csdashboard.leadformance.com/login or register: http://csdashboard.leadformance.com/register

2. Sign in using Google or register with an other address

How to read your data ?

 Select a period: monthly, daily, custom period...

 Click on Get Call tracking Data

2. Analyze the data you need

2.1 Global overview: details of the number of calls received over the period selected 

2.2 Detailed data per point of sale

You can copy of export your data in CSV or Excel format

2.3 Detailed data per call

You can copy of export your data in CSV or Excel format.

Additional information :

If you are in doubt about the meaning of a field, the Documentation tab will give you more details :

Evolution of the database and update of the Call Tracking

hen adding, deleting or changing the telephone number of a point of sale, it is necessary to contact the Support: support.bridge@solocal.com.

Indeed, a manual action is to be performed by our services when a change is made to a telephone number or the status of the type of point of sale (opening/closing).