Respect of private life

Last updated: 29/09/2020

Concerned about the respect of your privacy, Solocal undertakes to ensure the best level of protection of your personal data in accordance with the Data Protection Act of January 6, 1978 as amended and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

Our privacy policy allows you to learn more about the collection and processing of your personal data by Solocal Group as well as your rights. You can consult the list of processing operations concerning you by contacting the Data Protection Officer (DPO) of the companies in the Solocal group: • by post to the following address: Solocal Group - Data Protection Officer, Legal Department - 204 Pont de Sèvres roundabout 92649 Boulogne-Billancourt Cedex; • or by e-mail to dpo@solocal.com. To learn more about your rights, you can also consult the website of the National Commission for Informatics and Freedoms at www.cnil.fr.

 

1. Identity of the controller

Personal data is collected by:

 

Solocal Group

204, Pont de Sèvres roundabout

92649 Boulogne-Billancourt Cedex

 

2. Processing relating to your personal data

By visiting and / or using the service offered on our site http://www.solocal.com, you agree to the collection, use and transfer of your personal data within the limits and within the framework defined below.

 

Which data ?

By visiting and / or using the service offered on our site, you agree to the collection and use of your personal data within the limits and within the framework defined below.

 

Thus, in certain cases (forms, application for job offers, participation in contests, etc.), you may be asked to leave personal data (email address, last name, first name, address, telephone number, etc. .) necessary for the performance of the services offered by the site by completing the corresponding form. The mandatory or optional nature of the data is indicated to you during collection by an asterisk.

 

Where applicable, the forms are accompanied by one or more checkboxes allowing you to accept or refuse that we use your data for commercial purposes on our behalf and / or on behalf of our partners. Please note that, if you have accepted such use and subsequently change your mind, you can inform us at any time using the contact details indicated in paragraph 3 below "What are your rights?" Or by clicking on the unsubscribe link at the bottom of each communication.

 

We do not collect any sensitive data, namely any data relating to your racial or ethnic origins, your political, philosophical or religious opinions or your trade union membership, or which relates to your health or your sex life.

 

In addition, when consulting our website and using our services, we collect and process data relating to your browsing (in particular cookies, etc.), and to your terminal (type of browser used, model and version of your operating system, screen resolution, presence of certain plug-ins, etc.). This data will be used on the one hand to adapt our content and services to your needs, and on the other hand to produce statistics on the use of our services in order to make them more relevant.

 

In some cases, the data can be collected directly by a partner outside the site by posting its own form on the site. The management of the data specific to this form is in these cases the responsibility of the partner.

 

When ?

We collect your data in particular when:

• you browse our site and view our products and services,
• you participate in a game or competition,
• you fill out a form on our site.

What purposes?

We use your personal data for:

• allow you to use our services,
  • where applicable, inform you about the services for which you have expressed an interest and which are offered to you on our site,
  • where applicable, offer you to participate in games or contests,
  • if applicable, send you our communications,
• allow us to establish statistics and counts of visits and use of the various sections and content of our site and our services, in particular in order to adapt said sections and said content according to your browsing,
• provide you advertising offers and information on and off our site that are relevant to your areas of interest.

Where applicable, the collection form may be accompanied by a checkbox allowing you to accept or refuse that your data be used for commercial purposes on behalf of third parties.

 

The legal basis for this processing is based on:

the existence of a contract between Solocal Group and you;
your consent when required by regulation;
the legitimate interest of Solocal Group in order in particular to deliver its services and ensure the proper functioning of the site.

In addition, in order to take full advantage of your Presence solution, we invite you to configure the connection with certain partners such as Google, for example, via your Google My Business page.

 

Cookies

Cookies are small text files stored in your web browser when you browse our site. It will be used to recognize your terminal when you connect to our site in order to offer you personalized services and to measure the site's audience.

 

Which recipients?

The data collected on our site is intended exclusively for Solocal Group and its possible subcontractors.

We offer on this site and as part of the provision of the service certain features whose use involves the transfer of data outside the European Union, to the United States, to Morocco and to Madagascar. This transfer is governed by the signing of standard contractual clauses with the companies concerned.

Our partner Oneytrust processes the data related to your operation to secure the transactions or interactions carried out on the site. Find out more about the management of your data by Oneytrust and your rights: https://oneytrust.com/mention-information-review-btob/

Any transmission of this data to third-party companies is subject to your prior consent.

 

For what duration?

Your contact data, your data relating to orders and payments are kept for the duration of contact and delivery of the service, as well as for the period necessary for evidentiary purposes and dispute management.

Your browsing data are kept for the period strictly necessary for the purpose of the processing in question and in accordance with the regulations relating to the protection of personal data.

 

What are your rights ?

You have rights of access, erasure, rectification, limitation, opposition to the processing of your personal data, withdrawal of your consent and have the right to the portability of your data. You can also give instructions to our group regarding the use of your data after your death.

You can exercise these rights at any time as follows:

• by post to the following address: Solocal Group, Center Relation Client, 204 rond-point du Pont de Sèvres, 92649 Boulogne-Billancourt Cedex,
• by email by writing to the Data Protection Officer of Solocal at the following address: cil-pjg@solocal.com.

We may ask you to send us proof of identity by post to the aforementioned address.

You also have the right to lodge a complaint against us with the supervisory authority.

We reserve the right to modify, at any time and without notice, all or part of our rules relating to the protection of privacy. Consequently, we advise you to regularly refer to the latest version of the said rules, which is permanently available on our site. The changes come into force on the date they are posted on our site and are effective on the date of your first use of them. Use of our site implies full acceptance of any revision or modification of our rules relating to the protection of privacy.